And Healthera’s star pharmacies of this month are...
Alphabet Pharmacy, Manchester - Alpa Ghelani
Cross Chemist, London - Dhaval Patel
Another month has passed and developments within the business are picking up the pace. - Not only have we seen a healthy boost in customer app usage but our list of collaborating pharmacies is growing by the day.
This Month has also seen the recent release of our repeat prescription ordering feature, so patients using our app can now order their repeats at the click of a button.
Once again our successes have been down to great efforts from our team ‘in house’ and more importantly from our exceptional pharmacy partners.
The two pharmacies we selected this month have put in some tremendous promotional effort and by working with us have found ways to cleverly integrate the Healthera platform into their workflow.
Following the early success of Alphabet Pharmacy in Manchester and Cross Chemist in London, our Pharmacy Innovation Managers Lewis and Ayshea have visited both pharmacies; let’s see what they’ve found out:
Alphabet Pharmacy - Alpa Ghelani
Alpa has been supporting Healthera in so many ways we thought it worth mentioning at least a few.
She has made clever use of our two-way messaging service to communicate with her patients. She has been sharing our digital marketing material on her Facebook page and website. Handing out flyers on the street (as her pharmacy is internet based.) Handing out flyers in her local convenience store, handing out flyers with her medicine deliveries and she even went as far as leaving flyers in her local pub.
To help support Alpa we decided to provide an ambassador to work in a superstore near where she is based in order to promote our app and her online services, we have been supporting her technically over the phone. Sending her digital marketing materials to use on her website and social media pages. And I myself popped in to have a chat, a cup of tea and to demonstrate the platforms features further to show her how we can further help her business. Alpa also provided some useful feedback to us and we are implementing changes to help the app and platform further suit her pharmacies unique needs.
Alpa’s comments: She loves the app, loves the idea, and feels it’s a great way to market her business and help her customers get the most out of their medicines. She also feels the platform is very well designed, simple, efficient to use and as the above summary shows she is happy and excited to promote it.
Cross Chemist - Dhaval Patel
I asked him how easy is has been to implement Healthera into his pharmacy - his reply was:
'It has been very simple and easy to install the Healthera platform into my pharmacy, especially with all the support that you have given to me. It has been very easy for both myself and my staff to use and understand.’
‘The App again is proving to be simple and easy for my patients to use and access as well -really looking forward to the Repeat feature next week.’
‘I have been using your marketing materials to hand out to each and every patient that comes into the pharmacy and that along with your constant Ambassador support this is really helping to generate interest.’
He also vocalised how the ambassador support has been invaluable in helping him to talk about the app with his patients.