And Healthera’s star pharmacies of this month are...
Moins Chemist, Market Harborough - Faizal Ali
Yardley Chemist, Rayleigh - Craig Leigh (colleagues)
Another busy month at Healthera is through. Our pharmacies are making impressive progress with Healthera technology and we have developed and improved the app to provide pharmacies and their patients with even more functionality.
This month we released our newest Healthera feature, which enables patients to quickly and easily order their repeat prescriptions directly from their surgeries (currently in selected areas only.) This has been a particularly popular feature as it not only provides the fastest and most simple way of ordering a repeat for patients (in areas where pharmacy repeat management is restricted,) but it also brings the pharmacy back into the loop, with a handy notification from the app which updates them on which medicines need to be delivered to the patient.
The star pharmacies we have selected for June have shown outstanding efforts in promotion, great engagement with our technology and an admirable contribution from their whole pharmacy team.
So let’s catch up with them to see why they were successful, and what they think about having Healthera in their pharmacies:
Moins Chemist - Faizal Ali
Faizal has been on point with useful suggestions for future features and his team at Moins chemist have showed great attitude towards promoting the app to their patients. The whole team were keen to get involved with our training session which was received really well and saw excellent engagement and feedback. Both pharmacists Faizal and Abdul have also put together a plan for integrating Healthera into their pharmacy workflow and a plan to get all of their patients on board.
Faizal gave us some feedback about our business and why he has decided to champion Healthera at his branch:
Simplicity, in both the pharmacy platform and the app make this technology easy for patients to use, and easy for staff to engage with.
The journey of repeat prescriptions, the audited trail, keeps both the pharmacy and patient updated with very little input from either party, (the technology does it for you.)
Healthera is a really useful reminder for patients to improve their compliance and it’s great for us as a pharmacy to engage with new technology.
Yardley Chemist - Craig Leigh
Craig and the team at Yardley Chemist have also been making great use of the Healthera platform and marketing materials. Staff at the branch have been engaging well with the technology and putting in a solid all round promotional effort.
Craig has given us some positive feedback about Healthera in his pharmacy:
I have found Healthera very simple and easy to integrate into the pharmacy. We have found that the promotional materials and the support from Healthera team has been great. We have had marketing materials replenished as we needed and have had support in training our pharmacy team so that they are all happy and confident when promoting the app to our patients. It has been easy for me to feedback any concerns that I have had and know that improvements are always happening. We are looking forward to the new marketing materials."