Healthera is committed to providing a service that is accessible to the widest possible audience, regardless of technology and ability. We are actively working to improve the accessiblity and usability of Healthera's website, web applications and mobile applications, and by doing so we are following to many of the guidelines and standards.

Healthera endeavours to conform to level Double-A of the World Wide Web Consortium (W3C) Web Content Accessibility Guidelines 2.0. This guideline explains how to make web content more accessibile for people with disabilities. Conformance with these guidelines will help to make Healthera more user-friendly for all people.

The service has been built complying with the W3C standards for HTML, CSS and mobile front-end. The service is displaying correctly in the current browsers, mobile devices and mobile versions, and using standard compliant HTML/CSS and mobile front-end code means it will work with future browsers, mobile devices and mobile versions.

Whilst Healthera strive to adhere to the accepted guidelines and standards for accessibility and usability, it is not possible to do so in all areas of the service. One example is the Connect is not optimised to be used on mobile web browsers due to the limit in screen size.

We are continuously seeking out solutions that will bring all areas of the service up to the same level of overall web accessibility. In the meantime should you encountered any difficulty in accessing parts of the system, please don't hesitate to contact Healthera's support at support@healthera.co.uk.