Frequently Asked Questions
Using NHS Login
What is NHS login?![Icon](/app/img/common/arrow_down.svg)
What do I need to set up my NHS login account?![Icon](/app/img/common/arrow_down.svg)
How do I set up NHS login?![Icon](/app/img/common/arrow_down.svg)
Will I be able to link my dependant to NHS login?![Icon](/app/img/common/arrow_down.svg)
How long will it take for the account to be set up?![Icon](/app/img/common/arrow_down.svg)
Can I still use the website if I do not have any ID?![Icon](/app/img/common/arrow_down.svg)
How do I set up NHS login if I already have an account?![Icon](/app/img/common/arrow_down.svg)
Resetting Password
How do I reset my password?![Icon](/app/img/common/arrow_down.svg)
I need help managing medication for a dependant
How do I add a dependent to the website?![Icon](/app/img/common/arrow_down.svg)
How do I add medicine for a dependent?![Icon](/app/img/common/arrow_down.svg)
How do I order medication for a dependent?![Icon](/app/img/common/arrow_down.svg)
Repeat Prescription
How do I order a repeat prescription?![Icon](/app/img/common/arrow_down.svg)
I need help managing my medication
How do I add a medicine?![Icon](/app/img/common/arrow_down.svg)
How do I edit or delete medicine from the website?![Icon](/app/img/common/arrow_down.svg)
How to join my pharmacy
Why am I added to a pharmacy nearby?![Icon](/app/img/common/arrow_down.svg)
How do I amend my patient profile?
How do I amend my patient profile?![Icon](/app/img/common/arrow_down.svg)
Alphega website is not working
What do I do if my Alphega website is not working?![Icon](/app/img/common/arrow_down.svg)