“Used first time to order some pain relief for my 93Yr old mother — who is profoundly deaf. The process was really simple, the Pharmacy liaised with the Dr Surgery and kept me updated at all stages. Within 36Hrs her script was delivered. Superb service, so much easier and less time consuming. A* service.”
Explore online treatment options for selected conditions. Eligibility, clinical assessment and delivery options vary.
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Open hours:
20-21 Broadway Parade, Coldharbour Lane, Hayes, UB3 3HF
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Order your NHS repeat prescription online and receive updates when it's ready.
Get advice and treatment for selected everyday health conditions online.
Pickup Pharmacy is a Healthera partner.
You can order NHS repeat prescriptions and book available services with this pharmacy online.
Pickup Pharmacy is a community pharmacy at 20-21 Broadway Parade, Coldharbour Lane, Hayes, UB3 3HF. It is open 8:30 am – 9:00 pm Monday to Friday and 9:00 am – 8:00 pm on Saturday and 10:00 am – 4:00 pm on Sunday.
You can order NHS repeat prescriptions online through Healthera for delivery or collection. The pharmacy also offers Flu Vaccination Service (NHS over 65), Blood Tests and Covid Vaccination Service for eligible patients. Call 02085731322 for help with pharmacy services or prescriptions.
Explore online treatment options for selected conditions, with clinical assessment where appropriate.
Check which services are available at Pickup Pharmacy and book an appointment where offered.
Pickup Pharmacy serves patients in Hayes with prescription support, pharmacy services and advice for everyday health needs.
Use this page to check opening hours and contact details, order repeat prescriptions and explore the services available at this location.
For advice about a prescription, an existing condition or a new health concern, speak to the pharmacy team or choose the most appropriate care service for your needs.
| Mon | 8:30 am – 9:00 pm |
| Tue | 8:30 am – 9:00 pm |
| Wed | 8:30 am – 9:00 pm |
| Thu | 8:30 am – 9:00 pm |
| Fri | 8:30 am – 9:00 pm |
| Sat | 9:00 am – 8:00 pm |
| Sun | 10:00 am – 4:00 pm |
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4.6 out of 5 · 148 reviews from Healthera patients
L. C.
Dec 2022
“Fabulous fabulous service! The whole set up is brilliant. The App is sooo useful for reminders, and ordering my repeat is just a click, and you can see the progress and when you can collect. Very user friendly. The staff at Pick Up pharmacy are amazing, always cheerful, friendly and helpful and are a pleasure to deal with. As I work full time it’s so reassuring that I can get my meds on time and without any fuss. Thanks all!!! :) ”
B. H.
Mar 2023
“always helpful I get my prescription on time staff are very efficient even when they are very busy very nice people ”
E. E.
Jul 2025
“The pharmacy is always cheerful when I pick up my prescriptions. Keep it up 😁”
B. H.
Apr 2023
“brilliant service staff polite and friedly very helpful. the app is great ”
B. H.
Oct 2024
“always a great service and hassle free pharmacy staff very helpful ”
B. H.
Feb 2024
“brilliant service at pickup pharmacy as always staff very helpful ”
E. E.
Apr 2023
“Still in the process of getting used to this service.”
R. P.
Dec 2022
“app is really good and efficent. would recommend ”
E. E.
Mar 2025
“The customer service and being acknowledged.”
B. H.
Aug 2023
“excellent service great app ”
B. H.
Oct 2023
“brilliant service as always ”
B. H.
Apr 2025
“staff are very helpful..”
Check the pharmacy services available at this location and choose an appointment time where booking is offered.
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0 mi - 20-21 Broadway Parade, Coldharbour Lane - Hayes
0.3 mi - 11 Coldharbour Lane - Hayes
Data note: Opening times and service information are supplied by the pharmacy and relevant NHS data sources.
Contact the pharmacy directly to confirm availability before visiting.
