Sore Throat - Pharmacy First
If you have a sore throat, our pharmacists can assess eligible patients aged 5 years and over and provide NHS advice and treatment where clinically appropriate, helping you get the care you need without waiting to see your GP.

If you have a sore throat, you may not need to wait for a GP appointment. Through the NHS Pharmacy First service, our qualified pharmacists can assess sore throats and, where clinically appropriate, provide NHS treatment, including antibiotics if needed.
This service is available for adults and children aged 5 years and over with symptoms of an acute sore throat.
What happens during your consultation?
During your consultation, one of our pharmacists will:
Discuss your symptoms and how long you've had them
Assess the severity of your sore throat
Review your medical history and any current medication
Carry out a clinical assessment to determine the most appropriate treatment
Supply NHS medication where clinically appropriate
Refer you to your GP or another healthcare service if further assessment is required
Your consultation is private, confidential, and designed to help you receive the right care as quickly as possible.
Common symptoms of a sore throat
You may be suitable for this service if you are experiencing symptoms such as:
Pain or discomfort when swallowing
A red or inflamed throat
Swollen glands in your neck
Fever or feeling generally unwell
Swollen or white patches on your tonsils
Many sore throats are caused by viral infections and do not require antibiotics. Your pharmacist will assess your symptoms to determine the most appropriate treatment for you.
Why choose PillBox Chemists?
NHS Pharmacy First consultations
No GP appointment required
Qualified pharmacists providing expert clinical advice
NHS treatment available where clinically appropriate
Convenient appointments and walk-in availability at most branches
Friendly, professional care close to home
If you're unsure whether this service is right for you, our pharmacy team will be happy to help. We'll assess your symptoms, provide advice and treatment where appropriate, or refer you to another healthcare professional if needed.
Please note: This NHS service is available to eligible patients only. Treatment is provided following a clinical assessment and in accordance with NHS Pharmacy First guidelines. If your symptoms fall outside the service criteria or require further investigation, our pharmacist will advise you on the most appropriate next steps. Where medication is prescribed e.g. antibiotics, if you are not exempt from prescription charges, you will need to pay the standard NHS prescription charge.