Healthera Pharmacy App
Our NHS-approved mobile app
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Emergency Prescription

If you are unable to access your medication and are living in the UK, there are several options for obtaining an emergency prescription.

These options may vary depending on your location and the specific circumstances of your situation.

But before we continue, let’s make sure you don’t need emergency help

Do you need to phone 999?

If you are experiencing any symptoms of the following, phone 999 immediately

  • heart attack
  • stroke 
  • sudden confusion
  • severe difficulty breathing
  • suicide attempt
  • heavy bleeding
  • severe injuries
  • seizure (fit)
  • sudden, rapid swelling

You’re unable to leave your home

If you’re unable to leave your home due to illness or disability, you can ask a friend or family member to collect your medication for you, or if your pharmacy offers home delivery you may choose this option. 

Your pharmacy is closed

If your pharmacy is closed, one option is to visit an alternative pharmacy or minor injuries unit. These facilities may be able to provide you with a limited supply of your medication if it is deemed medically necessary.

You can find the location of your nearest out-of-hours pharmacy or minor injuries unit by calling the NHS 111 service, or by using the NHS website.

Important note:

Emergency prescriptions are intended for use in exceptional circumstances and are not a substitute for ongoing treatment. If you require ongoing medication, it is important to make arrangements to have your prescriptions renewed in a timely manner to ensure you have a continuous supply of your medication.

The Healthera app can remind you when it’s time to order your next prescription!