Paid Delivery Terms
Additional Terms for Patient-Paid Delivery
- PROVISION OF SERVICE
1.1 Healthera shall allow the Customer to charge the Delivery Charge to Patients for each prescription delivery (“Standard Delivery”) through the App.
1.2 The Customer may offer free delivery by exempting certain Patients. Exempted Patients may choose to take up the paid delivery services through contributing a reduced Delivery Charge (“Concession Delivery”).
1.3 The Customer shall be promoted within the App as offering guaranteed delivery to addresses within its agreed geofence (as agreed between Healthera and the Customer).
- PAYMENT TERMS
2.1 The Customer shall complete its registration to Healthera’s designated in-app payment processing platform on or prior to the Contract Start Date.
2.2 Healthera shall enable the Customer to charge Patients for Delivery Charges in addition to NHS prescriptions charges through the App.
2.3 Healthera shall take payment of the Delivery Service Charge plus any applicable VAT from the Customer with each Delivery Charge transaction.
2.4 Healthera shall provide an invoice to the Customer at the end of each month detailing the number of paid deliveries that has taken place and Delivery Service Charges charged to the Customer.
2.5 All other payment-related terms and conditions shall apply (https://www.healthera.co.uk/pharmacy-terms)
2.6 The Net Delivery Charge shall be agreed between the Customer and Healthera and may be amended from time to time.
2.7 Healthera reserves the right to alter the Delivery Charge and Delivery Service Charge in relation to market demand and pricing coordination within its own network.
2.8 Standard payment transaction fees will continue to apply and be paid by the Customer.
- DELIVERY PARTNER SERVICE
Net Delivery Charge | per Standard Delivery per Concession Delivery |
Delivery Service Charge | per Standard Delivery per Concession Delivery |
Delivery Charge | Equals the Net Delivery Charge plus Delivery Service Charge, which is charged to Patients by the Customer. |
Delivery Partner Obligations | The Customer shall at all times comply with the Delivery Partner Obligations. The Customer shall:
In addition, the Customer warrants and represents that:
it has systems in place to monitor delivery, when deliveries are either received or must be redelivered. |
Delivery Partner Services | Healthera shall:
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