CONNECT™ PLATFORM

Supercharge Your Pharmacy's Daily Workflow

Own your pharmacy’s patient experience from end-to-end, with one powerful management platform

Trusted by 1,700+ pharmacies nationwide

Why Pharmacies Choose Our Platform

Intuitive tools that cut admin time and give your team greater control.

Smarter Repeats & Batching

Manage all repeat and long-term prescriptions digitally with full GP approval.

Smart Order Tracking

Give patients live updates in real-time without picking up the phone.

Built-In Payments

Take payments for services, private medicines and deliveries securely.

Digital Insights

Use real data to guide smarter, growth-driven decisions for your business.

Digital Prescription Workflow

One place for your dispensing workflow.

What’s included:

Digital Ordering

Centralise your workflow. Receive and process digital orders from your App, Website, and NHS integration in a single, unified inbox

Streamline Repeats

Automate the admin. The dashboard syncs with GP records to validate repeat requests, reducing the time your team spends on manual clinical checks and phone calls.

Scheduled Orders

Predict your workload. Our smart scheduling tool prompts patients to re-order regular medication before they run out, allowing you to manage stock levels efficiently and stabilise your dispensing volume.

See How to Automate Repeats

Clinical Services & Booking

A complete toolkit to book, refer, and monetise your services.

What’s included:

Service Booking & Pre-Screening

Manage your entire diary: from NHS Pharmacy First to private consultations in one digital calendar. Integrated clinical questionnaires pre-screen patients automatically, ensuring you only see eligible appointments.

Secure Payments & Deposits

Request payments at the point of booking. This reduces no-shows and ensures every slot in your diary generates revenue.

Private Treatments (Healthera Clinic)

Expand your high-margin offerings. Manage patient assessments for private treatments (like weight loss or travel health) directly within the dashboard. Issue private prescriptions digitally with a full audit trail for safety and compliance.

Demo the Booking System

Tools to retain patients and streamline communication.

What’s included:

Manage Dependents

Manage medication for the whole household efficiently from a single account.

Direct Messaging

Resolve queries faster. Use the secure chat function to update patients on order status or offer clinical advice.

Patient Outreach

Use the Broadcast tool to filter your patient database and send targeted campaigns inviting specific cohorts for Flu Jabs or promoting new retail offers to drive footfall.

See the Patient App in Action

Patient Engagement

eCommerce With Local Delivery

Turn your entire OTC stock into immediate, local revenue.

What’s included:

OTC Catalogue

Digitise your shop floor. Easily manage stock levels, pricing, and product listings for your OTC range across your App and Website from one central inventory manager.

Uber Eats Integration

Turn your pharmacy into a delivery hub. Through our integration, you can fulfill local Uber Eats orders for OTC and retail products. You pack the bag; the courier handles the delivery. No drivers required.

See How Uber Delivery Works

Performance & Analytics

Data that help you decide what works and where to grow.

What’s included:

Advanced Dashboard

Stop guessing. Track your prescription volume, service revenue, and retail sales in real-time. Identify which services are most profitable and where your team needs to focus resources.

Patient Demand Mapping

Visualise your growth. Access Patients Nearby data to see active digital demand in your specific postcode, helping you measure your market capture rate.

View the Dashboard

Connect with NHS login

The trusted, frictionless gateway for patient onboarding. Integration with NHS Login automatically verifies patients removing manual data entry errors.

The End-to-End Platform for Pharmacy Revenue & Patient Growth

Automate your workflow, capture up to 6x more prescription volume, and secure all service bookings from one platform.

Integrated, Every Step of the Way

Our strategic collaborations are designed to fuel your growth

Connect™ gives you instant access to pharmacy-ready integrations, while also working seamlessly with the systems you already use.

See Connect in Action

Explore connect – and see how it can help grow your pharmacy offerings.

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Supercharge Your Pharmacy's Daily Workflow

Why Pharmacies Choose Our Platform

Smarter Repeats & Batching

Smart Order Tracking

Built-In Payments

Digital Insights

Digital Prescription Workflow

Clinical Services & Booking

Patient Engagement

eCommerce With Local Delivery

Performance & Analytics

Connect with NHS login

The End-to-End Platform for Pharmacy Revenue & Patient Growth

Integrated, Every Step of the Way

See Connect in Action

Request a repeat prescription

View available treatments

Start your health journey

Start your health journey

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