Cystitis
Get back to your best with safe, effective treatments
- UK-licensed clinicians
- Online assessment process
- Discreet delivery available

Join Healthera for free
Get the Healthera app
Download and register in a few clicks using your email address or NHS login
Complete an assessment
Share information confidentially with licensed clinicians to check your eligibility
Choose your treatment
Select your preferred option for delivery or collection
Cystitis treatments we offer

Nitrofurantoin

What is cystitis?
Cystitis is a common urinary tract infection (UTI) that causes discomfort, urgency, and a burning sensation when urinating.
Effective treatments are available through Healthera Clinic, if eligible.
Trusted by 1 million people
“It is so convenient to use. Meds are always packed and ready for collection. No more hanging around for them in the pharmacy. Good for keeping track when taking meds. I love it.”
“Efficient and easy to use. And with Healthera you can order one or more of your medications at a time – you don’t have to order everything at once.”
“Great app! Can set up reminders daily for taken medications. Easy to order a repeat prescription as well as being sent a reminder that it may be due to order again.”
“So easy and convenient. Game changer getting medicine delivered for free as the bad weather comes in.”
“Quick and easy to use. Reminders are really helpful. Strongly recommend”
“So easy to use. Saves walking up to the doctors to post a repeat prescription”
How do assessments work?
Before you can explore treatments on our app, we check you’re eligible through a free, confidential assessment that you can complete from the comfort of your home.
Licensed clinicians carefully review your information to make sure our available treatments are safe for you to use. You can then place an order through a trusted pharmacy.


Powered by pharmacies
With over 1,700 pharmacy partners across the UK, you can access the treatments and support you need, wherever you are.
If you’re eligible for treatment, one of our trusted pharmacies will prepare your prescription for delivery or collection.
Frequently asked questions
Still need help? Chat to us.
What causes cystitis?
Cystitis is usually caused by a bacterial infection, but it can also result from irritation due to certain products, dehydration, or underlying health conditions. Common triggers include holding in urine for too long, using harsh soaps, or even changes in hormone levels.
If you have questions about your particular circumstances, we recommend speaking to your GP.
How quickly could my symptoms go away?
Cystitis symptoms often start improving within a day or two of treatment, but full relief can take up to a week. Drinking plenty of water and following the right treatment can help speed up recovery.
I'm not sure I have a UTI, how do I know?
If you’re not sure whether you have a UTI, you can book an online consultation with a trusted pharmacist, who can help to diagnose your symptoms.
How does Healthera Clinic work?
Start by downloading our app and registering for an account. Next complete a clinician-reviewed assessment and explore your options. Finally, place your order through a pharmacy for collection or discreet delivery.
Do I need to visit my GP for treatment?
With Healthera Clinic, you do not need an appointment with your GP to explore treatments for cystitis. However, you will need to complete a free clinician-reviewed assessment, which you can do via the Healthera app.
Based on the information you share, if you’re eligible for treatment, our clinicians will provide a prescription to a trusted pharmacy to fulfill on your behalf.
How do you make sure my treatment is safe?
You will only be prescribed treatment if our clinicians believe it is safe to do so. Our licensed clinicians will review information that you confidentially share and, based on your circumstances, will prescribe treatment if appropriate.
Do I need to pay before I receive my treatment?
You won’t be charged if you are not eligible for treatment. You’ll only be charged once your treatment has been prepared by a trusted pharmacy.
Do you offer discreet delivery?
Yes, you can choose to receive your treatment within a few working days either by discreet delivery or by collection at a pharmacy nearby.