Background
This community pharmacy serves as a hub for families in Scotland, but struggled with constant, incoming phone calls.
The Challenge
They began to find keeping on top of patient queries – while offering a high standard of care – highly challenging.
“As a one-stop NHS pharmacy and clinic, the Healthera app allows my team to connect on a personal level with the families we serve…”
Pharmacy owner
Scotland
Our Approach
By encouraging patients to use Healthera, they could easily answer patient queries and advertise their offers directly.
